Contact BT by calling their 0843 504 7163 customer service number or phone their freephone general enquiries helpline 0800 800 150.
Phone BT for free by calling 0800 800 150 or contact the main BT customer service team by calling their 0843 504 7163 number. Both these numbers will connect you to helpful BT customer service advisors who will provide you with information and technical support guidance for your BT landline or BT broadband service, as well as with BT TV & Sport services.
If you wish to make a complaint to BT you should call their official London head office number 0207 356 5000, which is charged at the same rate as calls to all other area code numbers. Alternatively you can send your complaint to BT online by filling out their appropriate online forms at https://www.bt.com/help/home/complaints.html. If you would prefer to send your complaint to BT by post you can write to them using their official complaints postal address here:
Customer Service Manager,
BT Customer Correspondence Centre,